All items available at the time of your consultation will appear in the display of the desired product. Sizes that are not available will be inactive or grayed out.

In exceptional cases (e.g. during sales or the Christmas period), it is possible that several customers consult the same article at the same time and that it is therefore unavailable at the time of the order. As a rule, it is unfortunately impossible to order items that are out of stock. In this case, you will receive an e-mail informing you that the desired article is out of stock. However, in exceptional cases, it is possible that an article may become available again, following a return.

Promotion codes and discounts can be redeemed as payment or partial payment in the shopping cart. The conditions of the respective promotion apply, e.g., the validity period. Only one promotion code can be used per order. Promotions cannot be accumulated.

We offer the following payment methods to ensure that shopping at the Thomas & Arthur 1919 Online Store is both secure and convenient:
- VISA
- MASTERCARD
- AMERICAN EXPRESS
- PAYPAL

We use certified encryption technology to protect your data from unauthorized access by third parties. Your order and credit card details are transmitted to us in encrypted form, using SSL (Secure Socket Layer) and 3D Secure procedures. All personal information is handled confidentially.If you have any questions or problems when placing an order, please do not hesitate to contact the customer service department of our online shop. Our customer service is at your disposal: info@thomasarthur1919.com

All orders are shipped from our distribution centers in France. Orders are processed Monday to Friday, except weekends and holidays.
Orders are shipped within 24 hours, delivered within 7 working days.

The cost of standard delivery is £4.80. For orders over £70, delivery is free of charge in the UK.

To track your order click on "track my order" in the footer of our website or here. Then enter your tracking number that you will have received from our carriers after you have placed your order by email or sms. 

Take the time to try on the items in the comfort of your own home and combine them with your favourite clothes. If you don't like or don't fit certain items, you have the right to cancel the contract within 14 days of your order in accordance with our policies. Unfortunately, products on sale are not refunded. You may also request an exchange of one or more of your products.

For more information please refer to our returns and refunds policy.

If you have any further questions, please do not hesitate to contact our customer service :

info@thomasarthur1919.com